Sep 17, 2012 0
ATLANTA—Millions of Jewish people are celebrating Rosh Hashana, the Jewish New Year, on Monday. And what does that have to do with virtual PBXes for your small business? Well, if the likes of Comedy Central’s Stephen Colbert can trust a virtual PBX to handle live answering during his “Atonement Hotline,” it’s likely good enough for your small business.
Here’s the rub: Every year, Stephen Colbert recognizes the Jewish High Holy Days by giving his viewers an opportunity to apologize to him personally during their Ten Days of Repentance between Rosh Hashanah and Yom Kippur. Colbert’s “Atonement Hotline” is 1-888-OOPSJEW, which is a working toll free number VoiceNation supports.
And here’s how it works: When callers choose the OOPSJEW option Colbert’s personal pre-recorded message greets them and asks them to leave their apology to him stating how they have wronged him in the previous year. Colbert then chooses a handful of messages to play on a future show.
VoiceNation says the Colbert Report’s producers chose VoiceNation’s virtual PBX service for its ability to handle high call volumes associated with TV and radio spots. VoiceNation offers proprietary technology that allows the hotline to take thousands of calls and voice messages, and essentially handle 40,000 Colbert fans, within a very short time period.
So, again, if this virtual PBX can handle a spike from Colbert’s fans, it can likely handle your live answering and virtual receptionist needs. PC World named VoiceNation a “Top Provider in Industry” for its live answering service and call center solutions. VoiceNation serves the likes of FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard.
That said, there are many reputable virtual PBX providers on the market. VoiceNation may be more than you need—and may cost more than you want to pay. Alliance Virtual Offices strives for the most experienced and professional representatives to answer the phone for you.
“Our live receptionists have been administrative assistants for years for a variety of types of companies,” says Frank Cottle, chairman of Alliance Virtual Offices. “We know that ensuring your image of professionalism is of utmost importance and it’s the only way we remain your virtual office of choice. Our Virtual Phone System plans are one low monthly price, or are free with our Live Receptionist service.”