Aug 23, 2011
Survey: Outsourcing Receptionists Saves Small Businesses Money
Most small business owners—especially entrepreneurs who work at home—don’t have a receptionist. But if your phone rings as much as mine, you probably wish you did on some days.
Indeed, even home-based businesses could benefit from a virtual receptionist, someone to answer the constantly ringing phone while you are focusing on your important tasks. But it’s usually not realistic to have a receptionist working with you in a home virtual office, much less shell out a salary for it.
Opus Virtual Offices just published a survey that aims to prove that outsourcing receptionist services can be an affordable, convenient option. Although the survey was more anecdotal than scientific, they are not surprising.
“There’s basically no reason for most businesses to throw away thousands of dollars a year on in-house receptionist staffing, especially in a down economy,” explains Yori Galel, CEO of Opus Virtual Offices. “We know our outsourced receptionist program saves hassles and lots of money, and our recent survey of existing and potential virtual office clients confirms this.”
Beyond cost and convenience, the greatest benefit of using a virtual receptionist is avoiding the need to hire and train a receptionist. You don’t have to purchase or lease telecommunications equipment, either. It’s all included in the price of outsourcing.
Every Opus Virtual Office package includes a virtual receptionist. Of course, there are also plenty of competing services out there, including more robust solutions like Call Ruby. But the point is this: having a courteous professional receptionist answer your calls and take accurate messages for less than $100 a month can be a boon for business, especially if you are the type with a phone that never stops ringing. Missing a few sales could cost you more than $100.
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