A Better Virtual – USA Virtual Offices

Another day. Another virtual office provider.

That may be an exaggeration, but the truth is virtual offices, virtual assistants, virtual receptionists, and generally all things virtual are on the rise.

New companies are launching virtual services of one kind or another on a steady basis. Large companies are rolling out new and improved virtual services just as steadily. And virtual office solutions providers are getting more creative with how they package virtual services and the trial offers they market. All of this is great news for small business owners, who benefit from the competition in the virtual office solutions marketplace.

The latest virtual office solutions provider I came across is from Down Under: Verdi Business Messaging. The Australian company has created an “all in one” virtual office package to support staff during busy seasons. The virtual office packages are custom fit for businesses that see large call volumes—and can’t keep up with the flow.

It’s an important service for businesses in Australia or anywhere in the world. How important? Verdi has some answers: A recent study shows the rate of unanswered calls to Australian businesses is at 7 percent and rising. Perhaps worse, businesses involved in the study were not even aware of these missed calls.

Verdi offers a guarantee that all inbound will be answered taking the rate of unanswered calls for Verdi customers to zero percent with its automated messaging service and auto attendant services.

The automated messaging service greets callers with a consistent message while the auto attendant service answers the call, delivers a short message, and connects them with the appropriate department or person. Verdi also offers 1300/1800 premium number services and fax-to- e-mail services to help your small business transition away from fax machines.

Verdi is offering a trial period of its services that lets small business owners see first hand how many calls they would have missed without the virtual receptionist service. Small business owners can see exactly what time of day the calls are being missed and what impact they could potentially make on revenue. If your business isn’t missing any calls, the trial service will show that, too. If you think you may be missing calls that could mean you are missing business, this is a good, no-risk way to find out.

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