Apr 15, 2010
Virtual PBX vs. My1Voice… And the Winner is…
In our continuing quest to compare virtual PBX and virtual phone systems, we come to two reputable companies with competitive offerings: VirtualPBX and My1Voice.
It’s fairly standard now days for virtual phone companies to offer a free 30-day trial. So be sure you take them up on it before you launch into the paying service of any company. So far as prices go, VirtualPBX and My1Voice are fairly equally at $10 a month for the “Professional” subscription. My1Voice cost $5 more a month for the SOHO and small business versions and the company doesn’t offer a corporate subscription. You can get a corporate account from VirtualPBX for $95 a month.
Although the pricing is fairly equally, the minute plans are not. VirtualPBX offers far fewer minutes across the board. VirtualPBX offers 100 minutes in the Professional plan versus 150 minutes from My1Voice. VirtualPBX offers 500 minutes for the SOHO plan and 1,000 minutes for the small business plan compared to 1,000 minutes and 2,000 minutes respectively for My1Voice.
If that’s not enough to turn your heard, consider the cost of going over your minute plan. VirtualPBX charges 6.5 cents for overage compared to 5 cents for My1Voice. And if you want additional incoming lines, that’ll cost you more too. VirtualPBX charges $10 a month while My1Voice charges $5 a month.
Now, the potential downside to My1Voice is that the company doesn’t offer true 800 numbers. You can get one from VirtualPBX for $25. By contrast, both companies offer vanity 800 numbers. My1Voice gives you this option for free. It’ll cost you $25 at VirtualPBX.
All in all, it’s easy to see that My1Voice offers the more competitive offering and the company’s customer service is reportedly good. But pricing isn’t everything. That’s why tomorrow we’ll dive into the feature sets of both offerings and compare apples to apples.
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