Aug 24, 2010
Call Desk Expands into Virtual Bookkeeping
Is the whole world going virtual? Seeing an opportunity to build on its live virtual receptionist services, Mclean, Va.-based Call Desk just started offering virtual full-charge bookkeeping services to small business and non-profits.
Call Desk made a name for itself with live virtual receptionist services, but the company has always offered more than that. From its offices in Mclean and Portland, Call Desk also offers virtual staffing, from administrative support to customer service support—and now virtual bookkeeping services.
“The Call Desk bookkeeping service will be a great convenience for small businesses and non-profits that often have little or no time to keep track of their books,” explains George Mwangi, co-founder of Call Desk who calls himself a “reformed CPA.” “Keeping the books current can reduce a business’s exposure to theft and fraud and reduces tax preparation expenses”.
Call Desk is marketing value with its just-expanded suite of services. The company points out that it can offer a virtual team that functions as a natural, professional extension of any organizations staff—for a fraction of the cost of hiring and training full-time employees. That’s a valid statement. Call Desk would provide all the worker’s comp or insurance, but likely many of its employees are independent contractors that take care of those issues on their own. No hidden fees here.
What exactly will Call Desk’s new virtual bookkeeping services offer? Plenty. These virtual bookkeepers will set up charts of accounts and general ledgers, perform data entry, manage accounts payable and accounts receivable, handle account reconciliations, take care of payroll processing and monthly financial reporting. Depending on business size, the bookkeeping can be done daily, weekly or monthly.
This is a nice addition to the virtual services suite that targets small to mid-sizes companies and non-profits. Call Desk probably already has a built-in customer base that would naturally migrate from its virtual receptionist and virtual staffing solutions to the virtual bookkeeping. But the new service also opens the doors to attract new customers who may not need a virtual receptionist—or at least not know they need one.
Next question: How much is this virtual bookkeeping service going to cost you? And what if you want to add a virtual receptionist to the mix? Monthly fees start at $69.00 for bookkeeping and $99.00 for receptionist services. Oh, and here’s a bonus. All clients get free QuickBooks Online Plus, which allows them access to their financials 24/7 via their computer, iPhone, BlackBerry, or Android device.
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