Aug 2, 2010
eVoice Means Big Business for Virtual Companies
Is the whole world going virtual? Not quite, but there is an undeniable virtual trend that’s shaping the business world. You’ve got virtual companies, virtual offices, virtual receptionists, virtual assistants, virtual PBX systems and more.
eVoice is focusing on the growing trend of virtual companies, which it defines as businesses that operate as a single entity with individuals working from dispersed home-based offices. As eVoice sees it, the rise of virtual companies is the underlying force that’s empowering all things virtual, including the virtual voice services it peddles.
Still, unless you are a major Internet powerhouse, virtual companies still face stereotypes and stigmas that companies that invest in brick-and-mortar buildings don’t meet with. eVoice is setting out to help virtual companies address the perception that companies without physical central offices aren’t professional outfits with its branded voice service.
eVoice points to Conversify as a prime example. Conversify is a virtual company that plays in the social media marketing space. Conversify employees work from home-based offices stretching from Alaska to England But Conversify maintains a cohesive, professional image using eVoice branded virtual voice services.
“There’s this attitude around home-based workers that you’re not a real company if you’ve got nine different people with nine different numbers,” says Conversify partner and co-founder Monique Elwell, noting that the eVoice service helps her company reinforce the perception that associates are part of a real office environment.
When clients or potential clients call Conversify’s main number, they are greeted by a professional virtual receptionist who directs them to select from a menu of individual extensions. The individual extensions seamlessly route the call to the desired home-based associate, ringing at that associate’s preferred contact phone number.
“Even though many people tend to know we’re a virtual company—with people working from different offices—having those offices reachable from a single number mentally helps our clients and prospects perceive us as being a more cohesive team,” Elwell says.
eVoice offers plans starting at $12.95 a month. That includes the following services:
- Toll-free or local number
- Auto attendant
- Call forwarding
- Call transfer
- Call screening
- Enhanced voicemail
- Voicemail-to-text
- Customized professional greeting
- Conference calling
- Online account administration
- Call history
- Custom hold music and more
eVoice also offers free apps for the iPhone, BlackBerry, and Android mobile phones are also available. If you visit eVoice.com now you can sign up for a one month free trial.
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With the costs increasing for rent, utilities, etc. It only makes since for companies to move in this direction. I think not trusting employees to perform while working at home is a thing of the past.