Sep 20, 2010
My1voice adds Voicemail Transcriptions
My1voice is moving to level the virtual phone playing field by adding voicemail transcription it its quiver. The virtual phone provider, which aims at small businesses who need an affordable alternative to traditional PBX systems, is working to make it easier for busy people to check their voice messages.
“Okay, I don’t really hate voicemail. I just hate checking it, especially when I have three or four messages at once, or when someone (read: my Mom) leaves me a long, drawn-out message where I have to listen to the entire thing to get to the point (sorry Mom!),” Kevin Baker, product marketing manager for My1voice, wrote in a blog post. “Or even worse, when I’m rushing between meetings with only a minute to spare, I just don’t have time to listen to even the shortest of messages.”
That’s the mindset behind the development of my1voice’s new voicemail transcription service. My1voice just rolled out the new service last week. Baker calls it a “lifesaver for those still living in a voicemail world.”
Here’s how it works: When someone leaves a voice message for you, my1voice converts the message to text and sends the message to you via e-mail or text message to your mobile phone. Essentially, you then read your voicemail. Of course, these types of services aren’t always perfect, but you can generally get a gist of the heart of the message and whether it needs an immediate callback or if it can wait until later.
In case you aren’t familiar with my1voice, the service offers you a virtual receptionist, toll free number, dial by name directory, professional greetings, and customized extensions. The idea is to make your small business look like a much larger company. You can manage your calls so you can be reached on any phone at any location—from a common number. You can screen calls, direct calls to multiple extensions and much more.
My1voice gives you a free 30-day trial of its virtual PBX service. After that, you pay $10 a month for 150 minutes a month, or $20 a month for $500 minutes a month. The best value for heavy users is $30 a month for 1,000 minutes. There’s no contract, no set up fees and you can switch your plan at any time. With the voicemail transcription service, my1voice is giving customers one more reason to try their service.
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