Jun 9, 2010
San Francisco Business Times Reporter Patrick Hodge opens his article this way: “RingCentral hopes to do for small business phone service what Salesforce.com did for customer relations management software: blast it into the cloud.”
That’s an interesting comparison. Salesforce.com was once a startup just like RingCentral and today is a powerhouse in its field. The difference between the two companies may be that RingCentral has a lot more competitors on the virtual PBX front than Salesforce.com had on the Software-as-a-Service front when it made a name for itself.
Competing for Virtual PBX Customers
Indeed, Hodge rightly points out that RingCentral is one of an increasing number of companies that offers sophisticated suites of Internet-based voice an faxes services that let customers skip the hardware and software investment and enjoy enterprise-level voice services.
RingCentral is a strong company to bet on if you want to work with a virtual PBX provider that’s not bound to go out of business amid the growing competition. That’s because RingCentral his backed by venture capitalists. DAG Ventures, Khosla Ventures and Sequoia Capital have invested a whopping $24 million into the start-up, which now serves tens of thousands of companies in several nations.
An Affordable Virtual Receptionist
So if you are looking for a company that can provide a virtual receptionist, call forwarding services, voicemail that you can listen to online, a dial-by-name directory, voicemail transcriptions you can read, and much more at pennies on the dollar of traditional PBX systems—you can get started for about $10 a month—then check out RingCentral.
You can also tap into RingCentral Office, a program that offers a four-line business phone package for just $99 thanks to its cloud computing system. That gets you four unlimited phone lines with local phone numbers, unlimited virtual extensions and voicemail boxes, an auto-receptionist and dial-by-name directory, integrated Internet fax with a dedicated fax number, and unlimited inbound/outbound calling and faxing. There are no contracts and no set up costs.
The company isn’t just one to watch. It’s one that’s apparently worth investing millions into.