May 25, 2011
Voice Nation Live Amps Up Live Answering Services
Have you tried live receptionist services in the past, only to be disappointed by the hidden fees and lack of quality customer service? Voice Nation figures you’ll answer yes, but not if you use its business voicemail, virtual PBX and answering services.
In a move to beef up its business answering services, Voice Nation is now including all available service features on all call plans with a guarantee that you won’t be charged any additional fees when you subscribe.
What features are those, exactly? Free call patching, order processing, free local voice mail, and no holiday fees. And on the quality customer service front, Voice Nation isn’t making new subscribers sign a service contract. That means you can stop the service at any time for any reason—and new customers can get a 30 day money back guarantee.
“Voice Nation has been an integral part of my company’s growth over the last several years,” says Lisa Calhoun, president of Write2Market. “As a small agency with writing talent distributed across the country, we still need to have a unified presence and big-company sound. I recommend Voice Nation without reservation to any small or medium sized business that’s ready to sound like a Fortune 500 company—even on a budget.”
With Voice Nation Live, you have the option to choose between a local or toll free number. And phone operators will greet your callers 24 hours a day, 7 days a week. You can tap into a Voice Nation business account with 100 minutes included for just $9.95 a month. The plans run all the way up to Executive level for $34.95 a month with 1,000 minutes included.
These prices are fairly common in the industry, and I don’t see much here to differentiate Voice Nation from its competitors. But it looks like a stable company with a good product line. Voice Nation has been around and evolving for 10 years. The brand reputation is good, and the customers seem happy. So it’s worth exploring this virtual PBX company further.
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